Returns & Exchanges
We stand behind the quality of our CAT® gear and offer a 30-day return policy for items in their original, unworn condition with tags attached. If your workwear doesn't meet your expectations or fit perfectly, we make the return process straightforward and efficient.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided through the portal and securely package your items in the original box.
- 3.Drop Off Package
Take your package to any authorized shipping carrier location; ensure you receive a drop-off receipt for tracking purposes.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.